Frequently Asked Questions (FAQ)
1. What types of camping products do you offer?
We offer a wide range of camping gear including tents, hammocks, campervan accessories, family camping equipment, survival kits, and more — all designed to enhance your outdoor experience.
2. Where is Cabeia located?
Our headquarters and store are located at:
140 Southern Hunt Rd, Marion, IL 62959, USA.
3. How can I contact customer service?
You can reach us by phone at +1 (618) 318-5368 (Monday–Friday, 9 AM – 5 PM CST) or email us at info@cabeias.store. We aim to respond within 24 hours.
4. Do you ship internationally?
Currently, we ship within the United States only. We plan to expand international shipping in the near future. Stay tuned!
5. What is your return policy?
We accept returns within 30 days of purchase if the product is unused and in its original packaging. Please contact our support team for the return authorization and instructions.
6. How long does shipping take?
Standard shipping within the U.S. typically takes 3-7 business days. Expedited options are available at checkout.
7. Can I track my order?
Yes! Once your order ships, you will receive a tracking number via email to monitor your package.
8. Are your products suitable for beginners?
Absolutely. We offer gear for all skill levels — from first-time campers to seasoned outdoor enthusiasts.
9. Do you offer warranties on your products?
Yes, many of our products come with a manufacturer’s warranty. Details vary by item — please check the specific product page or contact us for more information.
If you have questions not covered here, please don’t hesitate to contact us directly!